n do your bit that causes problems ... If something's not completed like a midpoint report in the middle…then the wrong decisions will pull through to the next report, which leads to slight inaccuracies. And I think you look really poor when you’ve got the wrong decisions...[and] if you're sending it out to other people. So, all those sorts of things are quite problematic.” (Practitioner) “...can be a tedious system [CMS]. I'm not gonna lie… I've had experiences of writing a document and it then not being there or the system crashing, and you've lost everything… so it can be a little bit time consuming.” (Practitioner) Practitioners found it difficult sometimes to determine if the information is still relevant; for example, they questioned the relevancy of the document and the recording of relevant information that has not changed or potentially needs to change: “It’s a really difficult form to keep updated because you’re looking at it thinking is that information still relevant or not? And sometimes you’re looking at life plans and they’re the same life plan every time. It’s not that nothing’s changed but it’s hard to go into a life plan and change it all. It feels overwhelming as soon as that life plan comes up because you’re just thinking this needs a lot of information. It’s already prepopulated and you’re having to sort of sieve through it, aren’t you, to think is this still relevant, is this not relevant, does this need to change?” (Practitioner) Given the timeframe for completion, the most up-to-date information is not always recorded: “You’re visiting that big piece of work which sort of plans your journey, your needs assessment and how you’re going to support those needs. It’s getting done on a five-month mark, signed off at the six-month mark, so there’s a del