ncludes:  information about the adopted person, their birth parents and other birth relatives, the adoptive parents and others, such as former carers, professionals involved in assessments and social workers, and may comprise of names, residential addresses, educational or employment addresses, legal and medical information and photographs or audio-visual material;  information given to the agency by a birth parent or birth relative (or other significant people in the adopted person’s life). It also covers information obtained from the Registrar General about an adopted person’s birth record and about an entry relating to the adopted person on the Adoption Contact Register;  any identifying information, and information obtained from the Registrar General described in paragraph 4 is defined by section 57(3) of the Act as “protected information”. 11.9. Background information will be information that does not identify any person or enables them to be identified. It will include, for example:  the child’s birth details and medical history;  information about the child’s educational needs and progress;  details of any hobbies and interests; and  other contextual information. 11.10. The agency must keep also:  any information, mementos and photographs that has been deposited by a birth parent or relative or other significant person in the adopted person’s 209 life, with instructions that it is passed to the adopted person at an appropriate time in their life;  any information supplied by the adoptive parents or other persons. This regulation also covers information in respect of other issues that may arise after the adoption order has been made, for example, where the adoptive parents have contacted the agency to request an assessment for adoption support services, i