ht Bristol team) TFE Governance When the TFE was first launched, a governance group, with the Council’s Safeguarding Education Team, was set up, who made decisions about the tool build and roll-out. According to the Insight Bristol team, the governance group was an essential part of launching the TFE, as it helped with decision making and transparency. However, alongside recent changes to the Insight Bristol team, this governance has fallen away, with the team reporting no current governance (as of December 2023). This has caused concern amongst some around how decisions around the TFE are made: “It can't just be our team making the decisions on information that is shared with all school settings or within the TFD… the TFE needs to have a governance board in place which we did have up to about six months ago when the team changed so much. With all of our roles changing, we had to restructure.” (Insight Bristol team) However, this situation may improve soon. A meeting of community leads, the safeguarding education team and the head of Early Help have met over the last few months to decide on the future of the TFE and discuss how decisions should be made. They are currently in the process of setting up a more formalised governance group that will meet regularly to discuss decisions about the TFE. 6.3 Project Implementation User engagement and design Engagement was at the heart of a user-centred approach to developing and implementing the TFD, with significant engagement early-on from the Early Intervention and Triage teams: Social Finance Limited +44 (0) 20 7770 6836 87 Vauxhall Walk, London SE11 5HJ socialfinance.org.uk 57 “We were reviewing the performance of that functional and end user experience by speaking to the Early Help Managers and getting their feedback.” (Ins