ng a note or banner can address this. Further testing and usage will help improve the timeline’s functionality, especially for cases involving long-term service involvement with children. Differentiating children with similar names When multiple children share the same name, differentiation becomes challenging. Explore ways to differentiate children with similar names, e.g., adding the child’s age next to their name or indicating their location. Gender identity representation Participants discussed gender identity representation. In cases of name and gender changes, clarity is crucial. Consider showing dates when different names appear (e.g., on the data insights page). User familiarity impact This refers to a potential link with a variation in ease of use based on participants’ familiarity with the child. Consider user familiarity impact during further testing rounds and application to practice, as it may affect users' confidence with the tool. UX Notes on Benefits Time savings Users expressed positive feedback regarding time savings, especially during document searches and reading. The tool’s ability to quickly highlight existing information represents a significant improvement over current processes. Information abundance Participants appreciated the wealth of information presented. Allowing users to filter down to their specific needs was well-received. Further enhancements in search and filter functions could optimise this experience. 4.5.3 User Feedback from Evaluation of Expected Benefits Key benefits of the tools that users highlighted included being able to streamline their search process by finding documents and case notes in chronological order, which saves time by locating relevant information faster. Being able to quickly identify whether a document exists 