f providing support in appropriate cases to assist in overcoming any possible negative consequences arising from disability or restricted mobility. More severe health conditions may raise a question about the suitability of the prospective adopter, but each case will have to be considered on its own facts and with appropriate advice. References 3.37. Part 1 of Schedule 4 of the AAR requires the prospective adopter to provide the names of three referees, not more than one of whom should be related to them. The agency must prepare a written report of the interviews held with each of the referees. Where the agency considers it necessary, it may seek references from ex-partners and adult children of prospective adopters. 3.38. The agency must ascertain whether the local authority in whose area the prospective adopter has their home has any information about them that may be relevant to the assessment. If so, the agency must obtain from that authority a written report setting out the information. Local authorities asked for this information should comply promptly with these requests and provide this information within 15 working days wherever possible. In requesting information from a local authority, the agency should seek to ascertain whether records held 68 by social services and education departments, including the child protection register, hold relevant information about the prospective adopter. 3.39. There is no reason in principle why information held by one part of the local authority should not be shared with another. Protocols operated by children’s services may, however, restrict access to the child protection register to cases where there is concern for the safety of a child. This means that an adoption check may not automatically involve a check to see whether 