ormats to be uploaded but the system is not intuitive, which causes problems for its users. On the other hand, some data consumers suggested that practitioners might not use the systems to their full potential as they might not know how to do this. They alluded to a desire for a fresh mindset perspective with technology being an enabler for good practice rather than a hindrance: “Going forward there needs to be more of an emphasis of what tech can do...knowledge sharing of what the system can do. Social care tech is not that sophisticated. The system does support multimedia [uploading images] but there isn't a clear specification on where [they] are supposed to be used. (Data consumer) “If you want to capture true voices of young people, I can't think of a better way to do this than the portal. Asking young people what they want to have, something they are worried about and something to celebrate.” (Data consumer) Although technology could be viewed as an enabler of wider participation and hearing the unique views and perspectives of children and young people, caution needs to be exercised around issues of coercion, particularly for those who do not want to have their voices recorded in this way. One data consumer noted that the use of technology may not reduce the burden but could in fact shift it: “[The] portal won't change burden; it might shift it. On the one hand it means the social worker doesn’t have to write it, but they have to encourage the young person to fill it out and reflect on this.” (Data consumer) Memory – Identity – Rights in Records – Access (MIRRA) The Missing Chapters project team collaborated with a team of researchers at University College London working on the MIRRA project. The project explored how child social care records have been created, k