 to really do a rigorous evaluation of what it was we were doing.” (Head of Service) This is a well-documented challenge relating to the delivery of large projects which involve a large range of teams. However, a longer-term outcome of not performing evaluative work over the lifecycle of the TFD may be an inability to demonstrate its value and justify the ongoing business case for continued investment in it. Some we spoke to in the Insight Bristol team suggested that this has left the TFD somewhat vulnerable, especially as key individuals responsible for its development and ongoing success have left the organisation to pursue other opportunities. Social Finance Limited +44 (0) 20 7770 6836 87 Vauxhall Walk, London SE11 5HJ socialfinance.org.uk 62 Currently, the Insight Bristol team monitor TFE usage to measure impact, and Section 5.3 provides greater insight around the outcomes for practitioners and families with a particular focus on educational settings. However, since the launch of the TFE, processes to capture feedback from schools have not been regularly implemented, with performance information primarily limited to usage data. As such, we’d suggest that capturing more information about how the TFE is used and its benefits, represents an opportunity to develop an evidence base of its impact and how this could potentially be enhanced. Documentation In certain areas, we heard from the Bristol Insight team, and the information governance consultant, that Bristol have developed clear and robust documentation. For example, around information governance provisions to satisfy data protection legislation. In other areas, such as documenting the technical approach taken to building the TFD and its flows of data, this has been less considered: “When I started there was no do