nformation. They perceived this as a “huge benefit” of using the TFD. Others point to potential risks of having such expansive data access Some practitioners we interviewed use only a small subset of the information on the TFD that is visible to them, as they didn't feel they need the rest for their roles. They indicated that, although some of the data is likely to be useful in some cases, it may not be needed for all cases or for all members of their team: Social Finance Limited +44 (0) 20 7770 6836 87 Vauxhall Walk, London SE11 5HJ socialfinance.org.uk 31 “I think, not everyone should have access to everything as well... in terms of my team, they don't necessarily need all that information - the case managers do in the other areas.. the team shouldn't have access to someone's mental health data because it's confidential” (Early Intervention Manager) “We shouldn't be taking unnecessary information. It needs to be really specific to the referral... But with the Think Family, all that information's not necessarily required for every referral.” (Triage Practitioner) 5.2.5 Limiting Factors Whilst it is clear that the TFD delivers significant value for some staff, a recurrent theme from our research was that usage and experience of benefits is a mixed picture. This is the case both across different teams and between individuals in the same team. We surfaced a number of factors which may account for this and that, in turn, limit the TFD’s impact. The TFD ‘use case’ is stronger for some teams Usage of the TFD, and the extent to which teams feel it saves them time and has a positive impact on their work, is lower among Social Care and Other Teams compared to Triage and Early Intervention teams. 78% of those in Early Intervention teams we surveyed reported that it has a positiv