The counselling agency may only disclose protected information on the adoption agency’s behalf with the express permission of that agency. 221 11.67. The agency must keep a written record on the adoption case record of any information it discloses to a person outside the agency for the purposes of providing counselling on the agency’s behalf. This written record must include details of the information disclosed, the date on which it was disclosed, the person or body to whom it was disclosed and any conditions or restrictions attached to the disclosure. Where the adoption agency has authorised the body providing the counselling to disclose protected information on its behalf, this should be made clear in the written record made under this regulation. Seeking information from the Registrar General: AIR 19 11.68. Section 60(2) of the Act provides that an adopted person, on reaching age 18, has the right to receive from the AAA any information which would enable them to obtain a certified copy of their birth certificate. It also provides an adopted person with the right to receive certain information disclosed to the adopters by the agency by virtue of section 54 of the Act. 11.69. Where an adopted adult applies to the AAA for the information they need to obtain a certified copy of their birth certificate but the agency does not hold this information, it must apply to the Registrar General for this information on the adopted person’s behalf. The Registrar General must give this information to the agency to pass on to the adopted adult – see section 79(5) of the Act. 11.70. There is, however, a caveat. If the agency decides that the information that an adopted adult needs to obtain a certified copy of their birth certificate should be withheld, it must apply to the High Cour