nd step them down from child protection, or whether that's actually to say, look, you know, we've been in a period of child protection for too long. We need to escalate this and make decisions about those families that are just in almost in limbo." – Frontline worker [LA], Wave 1 (February 2025) Working with Family Help workers reduced stigma: Staff reported that that families were more open to Children in Need (CIN) work with Family Help workers as it reduced the stigma of working with a social worker. "In terms of our child in need work, I think a lot of families have been more receptive to having a family worker for child in need rather than the stigma of a social worker. We've had families who've refused consent for a social worker but then turned round and said 'but I will engage with a family worker’.” – Frontline worker [LA], Wave 2 (February 2025) Enhanced understanding driven by working with the same staff member: Staff felt that with the Lead Practitioner role, families have a single consistent person, which promoted enhanced understanding and stability. "Particularly in that Family Help space, your Lead Practitioner will remain the same, and I think that's been a real advantage for stability, in terms of somebody who you know will stay with you and understand your family, even though there might be others." – Strategic Lead [LA], Wave 1 (February 2025) Families are empowered and have more control: Child Protection Conferences were reported to be more collaborative and gave families a say in how their plan was developed. "The meeting is more about ‘me and my family’ rather than ‘doing to me and my family’. I think that's quite a big thing and I think it does help to get a little bit more cooperation and it gives them the freedom to say 'I hear what you're sayi