stic view of the child is reflected in their records which exhibit empathy and an understanding of the child or young person’s care journey. Indeed, data consumers welcomed the opportunities for co-creation and collaboration with children and young people in the development of forms: “The child's voice is at the centre of what we do - what it does is help us understand our practice in terms of participation, giving the young people an opportunity to input.” (Data consumer) 57 DfE Project 2A: User research into social worker inputted data to CMS Including children and young people’s views Some practitioners welcomed the use of technology to capture the views and opinions of children and young people ‘on the spot’ such as through WhatsApp or voice recordings. However, the CMS does not support the upload of these files resulting in practitioners transcribing the recordings sent to them or recorded during a visit. This not only creates tensions about the best use of practitioners’ time but there are issues around losing nuances, tones, and emphasis. Practitioners welcomed guidance on the best way to capture this data. However, they were also mindful about how creative methods could add another layer to accountability if not recorded and analysed correctly to reflect the views of the children and young people they work with. Technology Data consumers were aware of practitioners’ ideas around creative ways to collect information from children and young people but also raised questions about how these formats could be measured or extrapolated by the system. They also reported that there are multiple opportunities for multimedia formats to be uploaded but the system is not intuitive, which causes problems for its users. On the other hand, some data consumers suggested that prac