are Society [2001] EWHC Admin 566. It is important that the reasoning behind any decision as to disclosure be fully recorded. 10.11. Under Schedule 2 of the Act, an adopted person on reaching age 18 may apply to the Registrar General for the information needed to obtain a certificate copy of their birth certificate. The adopted person may use this information as the basis for undertaking their own search for a birth relative using the public records available to them. They may then apply for an intermediary service to make the initial approach to the birth relative with whom they are seeking contact on their behalf. 10.12. Part 1 of the practice guidance on Access to Information and Intermediary Services provides further information about the provision of information and counselling to adopted adults under the 1983 Regulations and Schedule 2 of the Act. It should be noted that adoption support agencies may also have a role to play in the delivery of this service. Intermediary services 10.13. An intermediary service is assisting adopted adults, who were adopted before 30 December 2005, to obtain information in relation to their adoption; and facilitating contact between such persons and their relatives. See ISR 4.1. 10.14. However, it is important to note that the provision of information to adopted people may also occur under the 1983 Regulations when the adoption agency holding the records exercises its discretion to provide information ‘for the purposes of its functions as an adoption agency’. In these circumstances, as is made clear by ISR 4.2, the provision of information does not fall within the definition of an intermediary service under the ISR. 10.15. An intermediary agency is an adoption support agency (ASA) or an adoption agency that provides an intermediary s