e he was 12, he's now 17. Each time from the age of 12 to 17, I'm writing the same thing. Could I have it as once I fill it in once, it populates…it gives me an option to change it…so maybe disappearing boxes and that can pull up when you need them, because all sixty of my cases I need to be saying the same thing again and again. That's time taken away from me to be doing other things to be writing up another form…so just having those smart forms [would be useful].” (Practitioner) Media Practitioners want to record and share their interactions with the children and young people they work with and document accurately the relationship they have. Often, they are sent voice notes, WhatsApp messages, images and videos. Practitioners want a way to capture the way children and young people interact with them and their peers to reflect their voices and record a richer story which is directly inputted into their record and not lost as an interpretation by the practitioner or as an attachment: “So, for example, if I get a WhatsApp message, I will put it on the case notes as ‘WhatsApp from said young person’…If someone sends a voice note on WhatsApp, we also have to record that in a way of typing it out. We can't obviously upload that voice note to the system, so trying to summarise in the best way we can becomes quite difficult.” (Practitioner) 49 DfE Project 2A: User research into social worker inputted data to CMS Media such as video was one medium that practitioners felt needs to be uploaded directly to a child or young person’s case notes. They often receive videos of children/young people dancing, singing, performing, or showing something which is important to them at that particular point in time and practitioners felt that it is vitally important to have these embedded int