 CMS Key message 2: Duplication, jargon and design problems can be a blocker to collecting data Links to theme 2, theme 3 and Missing Chapters Forms or data items were considered unhelpful mainly due to duplication, language, guidance, or design. Although this research was not a CMS usability study, our data - coupled with wider discussions - highlight some indicative insights on system problems contributing to duplication, language, guidance, or design that the practitioners identified:  Auto-populated data pulls through without timestamps or an audit trail  Improved form building capabilities within CMS systems would make it easier for LAs to address issues of duplication and design  Limited search functionality makes finding information difficult and adds to practitioner time pressure  Functionality exists to upload most file types, but it is often not a user-friendly process. Enabling a variety of media to be easily and directly added to forms and not as attachments which sits outside of the case note would help LAs to design forms that better incorporate the voices of children and young people Key message 3: The number of data items does not correlate to the amount of data recording taking place Links to data matrix The number of statutory data items is not indicative of the amount of data recording that takes place. Statutory data is not collected in isolation and a seemingly small addition to statutory data collection requirements can have a significant impact on the recording process in LAs. This can add to the burden on practitioners because they are often required to collect supporting data for evidence and audit trails. Key message 4: The data serves multiple purposes, some of which do not align Links to theme 1, theme 5, Missing Chapters Records are for 