1 DfE Project 2A: User research into social worker inputted data to CMS DfE Project 2A User research into social worker inputted data to CMS 30 November 2023 A collaboration between Essex County Council, Camden Council, Croydon Council, Sutton Council and Data to Insight (East Sussex County Council) Report written by Dr Niamh O’Brien and Faye Acton (Anglia Ruskin University) User Researchers: Monica Ferraro and Nel Mathams Contact for enquiries: Chloe McSweeney (chloe.mcsweeney@essex.gov.uk) 2 DfE Project 2A: User research into social worker inputted data to CMS Contents Acronyms .......................................................................................................................................... 4 Report structure ................................................................................................................................ 5 Section 1: Executive summary ........................................................................................................... 6 Research design and methodology ................................................................................................ 6 Practice context ............................................................................................................................. 7 Findings ......................................................................................................................................... 7 Data matrix ......................................................................................................................................................... 7 Theme 1: Understanding which data is helpful for practitioners ........................................................................... 7 Theme 2: Understanding problems with recording and 