is shows fifteen data retrieval tasks often undertaken, with steps and costs by job role. Locating a birth certificate takes 229 seconds and 18 process steps. The average cost for staff time across four job roles is £1.76. The longest it took a user to perform a similar search using the tool was 20 seconds, with an estimated average cost of £0.16. Baseline Survey Time/Cost Estimates A survey of the entire CSC workforce was undertaken to validate the information gathered at the initial workshops, aiming to provide a representative view. The data gathered allowed for estimates for data retrieval tasks annually. Methodology for calculations made to establish cost estimates: Role. Respondents selected their Job Role from the following list within NYC CYPS, as below:  Children and Families Worker  Support Worker or equivalent  Social Worker  Team Leader/Manager / Practice Supervisor/Coordinator  Business Support  Early Help Consultant  Leaving Care Case Worker The following data retrieval tasks were identified by practitioners and included as examples in the survey:  Find Recent Safety Plan  Find Original Safety Plan  Find Child's birth certificate  Identifying risky people in a child's network  Find Legal documents / orders  Find Contact details of a birth parent  Find Educational achievements / certificates  Find Health record / vaccinations  Identifying people in a child's network that can increase safety  Find Cultural genogram / family tree  Find Education Health Care Plan (EHCP Respondents were able to select one of the responses listed under the column “time taken to complete task”. For this analysis these were converted to the following numeric values (seconds). Time taken to complete task Numeric Value (seconds) I don't complete this task 0 Less th