including: - Focus groups and individual interviews with practitioners - Individual interviews with data consumers 3. Interviews with care experienced young people in one LA through a sub-project called ‘Missing Chapters’ The research team included:  Leadership from the lead LA who was successful in securing the bid from the DfE  User researchers recruited through the lead LA  Data to Insight  Service leads from the other three LAs  Academic researchers from Anglia Ruskin University The full team formed a steering group that guided and shaped the research as it evolved. The group met online monthly to discuss the direction of the research, agree on approaches for data collection and analysis, and assess how the objectives were being met. In addition to these meetings, monthly online ‘show and tell’ meetings organised by the DfE took place to share good practice between this project and the one led by Leeds. Key stakeholders from the DfE, partner organisations and the two project teams attended. The purpose of the show and tell meetings was to discuss the research process and emerging findings from each project and to provide a steer on the direction of the research. Research phases and methods The three phases of the research adopted different methods, which included a mixture of qualitative and quantitative approaches. 21 DfE Project 2A: User research into social worker inputted data to CMS Phase 1: Developing a data matrix In phase one of the research, D2I developed a data matrix in a Microsoft Excel workbook. It was created by analysing specific forms related to CLA within the two Case Management Systems (CMS), Liquid Logic (used in one LA) and Mosaic (used in three LAs). It is worth noting that although three of the LAs use the same system, each has set it up d