o, some accept the inevitable nature of discrepancies around Child in Need (CIN) data, given the “the rapid nature of the changes to professionals working with the children” (Head, Primary) and qualify that these errors are “occasional” (DSL, Primary). Where they do occur, others explain they are “easily solved by a little communication”. (Deputy DSL & Pastoral Support Worker, Primary). Similarly, a DDSL we contacted accepts that whilst data quality issues exist, the TFE still fulfills its intended purpose: “The information shown on the TFE is sufficient enough to make sure children are safeguarded.” (Secondary) A small number discussed platform and usability issues A very small number of those we spoke to highlighted issues with the usability of the platform. One Headteacher surveyed criticised the usability of the platform: “The application seems to be temperamental. For a while I lost access, now every time I click on something I have to sign back in, it takes a long time to navigate through the pages when needing to sign in each time” (Head, Primary) Another found the speed of the TFE app problematic: Social Finance Limited +44 (0) 20 7770 6836 87 Vauxhall Walk, London SE11 5HJ socialfinance.org.uk 42 “It’s useful but can sometimes be slow to be updated and has been complicated to log in for some” (Behaviour and Pastoral Lead, Primary) As with the TFD, usage and experience of benefits is related to training Whilst it is unclear how many people have such complaints and the extent to which this affects usage, 35% of those surveyed reported that they did not feel they had received adequate training to navigate the TFE, beyond the short online video that is mandatory. Furthermore, 94% of those who feel they have received adequate training report the TFE having a positiv