 to Friday, and 09:00 to 18:00 at weekends. The email address is help@nspcc.org.uk19 .. 19 Alternatively, staff can write to: National Society for the Prevention of Cruelty to Children (NSPCC), Weston House, 42 Curtain, Road, London EC2A 3NH. 24 A flowchart setting out the actions taken where there are concerns about a child Figure 1 1 In cases which also involve a concern or an allegation of abuse against a staff member, see Part four of this guidance. 2 Early help means providing support as soon as a problem emerges at any point in a child’s life. Where a child would benefit from co-ordinated early help, an early help inter-agency assessment should be arranged. Working Together to Safeguard Children provides detailed guidance on the early help process. 3 Referrals should follow the process set out in the local threshold document and local protocol for assessment. See Working Together to Safeguard Children. 4 Under the Children Act 1989, local authorities are required to provide services for children in need for the purposes of safeguarding and promoting their welfare. Children in need may be assessed under section 17 of the Children Act 1989. Under section 47 of the Children Act 1989, where a local authority has reasonable cause to suspect that a child is suffering or likely to suffer significant harm, it has a duty to make enquiries to decide whether to take action to safeguard or promote the child’s welfare. Full details are in Working Together to Safeguard Children. 5 This could include applying for an Emergency Protection Order (EPO). 25 Part two: The management of safeguarding 75. This part of the guidance sets out the responsibility of governing bodies, proprietors and management committees. Legislation and the law 76. Governing bodies and proprietors20 have a s