l area. 3.8. Where a potential adopter decides, after receiving general information, that he or she would like to pursue an adoption further, he or she may approach a local adoption agency for more detailed information about adoption. 3.9. An agency should respond impartially to requests for information and provide this within ten working days through an information session, a visit, pre-planned telephone call or similar arrangement with the potential adopter. This may need to take place in the evening or at the weekend to fit around the potential adopters’ life style and working patterns. The agency may provide further information sessions if they and the potential adopter wish to do so. 3.10. Detailed information should enable potential adopters to consider better whether they want to proceed with the approval process and to reflect on the parenting needs of the children awaiting adoption. They may feel more confident in considering children with a range of needs once they have a greater understanding of what is involved in parenting those children. Detailed information should also enable them to consider their expectations of adoption, and the consequences for them and their family of caring for an adopted child who may have a range of complex needs. 3.11. Where an agency is not recruiting or knows that it will not have the capacity to undertake assessments in the immediate future it should advise the potential adopter of this and offer to refer them to the National Gateway for Adoption or, if it knows of one, another agency which is recruiting. 3.12. Where an enquiry is about inter-country adoption, the agency should try to find out whether the potential adopter has considered adopting a looked after child. Many people believe that they would not be able to adopt a 