professionals. Communication with young people and their families Knowledge of a repertoire of communication techniques to elicit information from young people and their families. Skills in building relationships with young people and others in their network. Health needs Knowledge about local arrangements for accessing primary and specialist health services, including mental health for young people and adults. Knowledge about the roles of local well- being and mental health services for young people and adults. Valuing diversity Understanding of ethnic, cultural, religious and linguistic diversity that recognises the fundamental needs of the individual child. Understanding discrimination which may stem from being in ‘care’ and being a ‘care leaver’. Economic and social need Understanding interventions for supporting young people to develop their financial capability. Knowledge of local services providing careers information, advice and guidance and support in employment. Potential to negotiate with and work in partnership with other agencies to secure sound economic outcomes on behalf of care leavers. 92 Knowledge Interpersonal skills Knowledge of the welfare benefits system and respective agency functions and sources of financial support for young people. • Benefits agency(ies) • Housing agencies • Student financial support • HE bursary • College bursaries and access funds Intervention skills Ability to relate research evidence to professional practice. 93 Appendix B Supporting good practice so care leavers can succeed in further and higher education Further education Framework B.1 There are clear structures for looked after children before statutory school leaving age: section 22(3A) of the 1989 Act sets out the duty on local authorities to promote educational achiev