 factors Perception of data quality issues may be impeding benefits When given the opportunity, many of those we surveyed mentioned at least one of a range of data quality issues which may detract from the benefits conferred by the TFE. Social Finance Limited +44 (0) 20 7770 6836 87 Vauxhall Walk, London SE11 5HJ socialfinance.org.uk 41 Of all those surveyed, 23% mentioned data accuracy as an issue, potentially compromising an ability to understand children’s needs. Records being incomplete or containing incorrect information, for example, where students are missing on the TFE, were cited often. Many of those we spoke to suggested that data quality issues lay more in TFE data being “often out of date and cases closed long before the app is updated” (DDSL, Primary). When prompted, 26% of all survey respondents mentioned data not being updated fast enough as an issue, which potentially contributes to the 39% of respondents who felt the TFE didn’t save them time. In the words of one Headteacher/DSL; “A lot of time has been spent trying to contact key people listed on the app e.g. social workers, who don't have any involvement with the children listed.” (Primary) Some, such as a Deputy DSL & Pastoral Support Worker we surveyed, suggested that such problems relate to a number of different data points; “In recent times we have not been updated swiftly enough to family changes of circumstances such as domestic incidents, allocation of new professionals, of changes in child protection status.” (Primary) Having said this, responses to our survey also show that 75% of users feel that information is mostly or completely accurate. Also, some accept the inevitable nature of discrepancies around Child in Need (CIN) data, given the “the rapid nature of the changes to professionals wor