g young people informing them about their entitlement to an assessment and the range of services that they might expect to receive as a result. This must include clear details about how to access the authority’s processes for making a complaint or representation should the young person not be satisfied with the outcomes of the assessment or any services that follow. Special guardianship 2.12. Children who were looked after by a local authority immediately before the making of a special guardianship order may qualify for advice and assistance under the 1989 Act (see table above). Section 24(1A) of the 1989 Act provides that the child must: • have reached the age of 16, but not the age of 21; • if less than 18 years old, have a special guardianship order in force; • if 18 years old or above, have had a special guardianship order in force when they reached that age; and • have been looked after by a local authority immediately before the making of the special guardianship order. 2.13. The relevant local authority should make arrangements for young people who meet these criteria to receive advice and assistance in the same way as for any other young person who qualifies for advice and assistance under the 1989 Act. 17 Regulation 22 of the Special Guardianship Regulations 2005 provides that the relevant local authority is the one that last looked after the child 4. Access to advocacy 2.14. Section 26A of the 1989 Act imposed duties on local authorities in respect of the provision of advocacy services5. All looked after children must be made aware of their entitlement to independent advocacy support and how they can access it. This entitlement is not just for when a looked after child or care leaver wishes to complain, it includes situations where young people need to make re