en making a complaint will extend to the stage of the process operated by the CSCI. Guidance on Providing Effective Advocacy Services for Children and Young People Making a Complaint under the Children Act 1989 31 Copies of this publication can be obtained from: DfES Publications PO Box 5050 Sherwood Park Annesley Nottingham NG15 0DJ Tel: 0845 6022260 Fax: 0845 6033360 email: dfes@prolog.uk.com Please quote ref: GIS 04 PP/D16/(5414)/0304/352 © Crown copyright 2004 Produced by the Department for Education and Skills Extracts from this document may be reproduced for non-commercial education or training purposes on the condition that the source is acknowledged.