ome Office, Police, NHS) work in silos and are not connected to the CMS used for CSC services. Often, information is missing either because it has not been shared (residentials not sharing their report with the IRO, foster parents not sharing health data, schools not sharing the PEP form) or it has been uploaded to the CMS as an ‘attachment’ on the child or young person’s file, either in Word or PDF documents. Information in documents saved in these formats is not easily findable, and the information contained within the documents cannot be searched. The CMS search functionality is limited to only allowing searching at the file name level; it is not possible to perform a keyword search within the body of the document. Practitioners spend a lot of time searching to find the information they need: “Some things can be a bit difficult to find because some documents that come in either from emails or from court and we send them to our business support team, and then they will upload them to [CMS] so they form part of an attachment on the child or young person's file... Unless you know 47 DfE Project 2A: User research into social worker inputted data to CMS what that sort of file [it’s saved as]...you can be scrolling for a few documents to find something. It can be a little bit time consuming.” (Practitioner) The Home Office place unaccompanied asylum-seeking children (UASC) in the care of LAs. Information about UASC is often fragmented, often missing information about family members already in the UK or the stage of the process in which the children are at. The Home Office shares letters and documents with the LA, which are uploaded to the CMS as an ‘attachment’ on the child or young person’s file making information difficult to find: “We often have cases who will go throug