management systems ..... 32 4.2.1 Theme 1: Understanding which data is helpful for practitioners ................................................................ 32 4.2.2 Theme 2: Understanding problems with recording and reporting data ...................................................... 38 4.2.3 Theme 3: Data we do not collect that could be useful ............................................................................... 45 4.2.4 Theme 4: Information that is helpful to the wider local authority .............................................................. 51 4.2.5 Theme 5: Voices of children and young people ......................................................................................... 54 Reflections of children and young people in their records ........................................................... 54 4.3 Phase 3: Missing Chapters project - Interviews with young people by project workers ................................. 58 6. Conclusions .......................................................................................................................... 59 References ....................................................................................................................................... 60 Appendices ...................................................................................................................................... 61 Appendix one: Data matrix ............................................................................................................. 61 Forms: where the data items come from ..................................................................................... 61 Structure: Data categories, Item number and Data item ............................................................. 62 Structure: