ildren, young people, and families. This type of measurement includes both qualitative and quantitative data collected through an array of data items to generate a bigger picture of what is going on across the service: “We need to appreciate the wider perspective and the wider ecology. This helps us scope insights and recommendations with the bigger picture in mind.” (Data consumer) 52 DfE Project 2A: User research into social worker inputted data to CMS Interviews with practitioners found that there was uncertainty regarding why certain information is collected, but data consumers were able to explain how they use the information. As part of the project, we also wanted to understand if data items considered ‘not helpful’ by practitioners are helpful to someone else within the LA’s CSC service, and why. To do this, we interviewed a range of data consumers and asked them about the data items that practitioners found unhelpful. They gave their opinion on items they were able to comment on. The data consumers’ comments are mapped in the data matrix against data items considered ‘not helpful’ by practitioners. Data consumers’ comments were tagged as:  Agree – needs to be looked at  Duplication  Practice / Training  Useful to understanding the case  Useful to LA See appendix one for more information on information specific to each LA and the meaning of each tag. User research found that data consumers agreed with practitioners that ‘duplication’ and ‘language/guidance/design’ are the key reasons why certain data items are unhelpful. They felt that these items either need to be looked at in the forms or addressed via practice/training. Management Oversight Each LA was asked to tag the data items collected as ‘local’ data to understand why the data was collected specifica