ining information from the Registrar General: ISR 13 and 14 10.76. ISR 13 permits an intermediary agency to seek further information from the Registrar General in certain circumstances. These are where the intermediary agency:  is unable to obtain sufficient information from the AAA to enable it to trace the subject of the application;  is unable to identify the AAA or ascertains that there is no AAA; or  finds that the AAA does not hold the relevant information. 10.77. The intermediary agency may request in writing from the Registrar General information from the Adoption Contact Register. An entry in the Adoption Contact 203 Register may contain the information that the agency needs, such as an address, to enable it to trace the subject. If the entry in the Adoption Contact Register indicates that the subject has registered a wish for no contact with the applicant, the agency will need to consider whether it is appropriate to continue with the application despite the registered wish, but it is not prohibited from doing so. 10.78. The agency may also request, if necessary, the information that the Registrar General holds linking an entry in the Register of Births with an entry in the Adopted Children Register. Where the intermediary agency has been unable to establish the post-adoption identity of the adopted person, for example because the records have been lost or are incomplete, or because the adoption was a private arrangement with no agency involvement, this information will enable it to do so. 10.79. An AAA whose own records are lost or incomplete may also seek information from the Registrar General under this regulation. 10.80. The Registrar General must take reasonable steps to comply with a written request for information under ISR 12 or 13. If he holds the 