 thinking about own beliefs and values and their influence on practice 5. Confidently holding risk – whilst working with families to minimise risk through change 6. Supervision – Using supervision to generate ideas about how to make change For one LA, the social work model of practice is based on a set of guiding principles and the core belief that the relationships between social workers and families are the key assets to understanding and being responsive to the pressures families are facing, to ensure positive change for children. The model seeks to make sense of the world through family relationships, focusing on the whole family system rather than individuals. Through a systemic approach, change can be achieved through exploring relationship patterns and understanding how they impact on children and their parents/carers. Case Management Systems The workflow/process flows for each LA vary considerably which, like the structure of teams, depends on many factors. However, each LA has a linear process flow with regard to how work moves through the team and where the input from various team members may be required. Three out of four of the LAs involved in the research use Mosaic as their CMS and one other uses Liquid Logic. There is some flexibility in how the systems are set up and adaptations and customisations have been requested and implemented by some LAs. Where the CMS systems have been customised, this is because they felt that the out-of-the-box functionality was too basic. In the last few years, they have tried to incorporate as much contextual formatting as possible. This is to try to only show the questions that practitioners need to complete based on the work they are doing, and to aid with mandatory data collection requirements. One LA have implemented exte